Privacy Policy

Introduction

J&T Pest Control LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or text message.

By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name
• Phone number (including mobile phone number)
• Email address
• Physical address
• Service preferences and requests
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

SMS/Text Messaging Policy

J&T Pest Control LLC sends text message updates and responses to Pest Control customers about pricing and products offered at jtpestcontrol.com.

Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

Consent

By providing your mobile phone number and checking the SMS consent box on our contact form, you expressly consent to receive text messages from J&T Pest Control LLC. Message frequency varies. Msg & data rates may apply.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. You may also contact us directly at 301-781-6212 to opt out.

Help

For assistance with our text messaging program, reply HELP to any message or contact us at 301-781-6212.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our pest control services
• Respond to your inquiries and service requests
• Send appointment reminders and service updates via text or email
• Process payments and send invoices
• Communicate about promotions, offers, and company news (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized activity

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. Consent records for text messaging are maintained for a minimum of four (4) years.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for text messaging

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: