Frequently Asked Questions

We proudly serve Prince George's County, Anne Arundel County, Montgomery County, and Washington, DC, plus Arlington and Alexandria in Northern Virginia. This includes Adelphi, Bowie, Calverton, College Park, Fort Washington, Glenarden, Glenn Dale, Greenbelt, and surrounding communities across the DMV region.

We offer same-day service for urgent pest problems. Contact us before noon, and we'll do our best to schedule a visit the same day. For non-emergency situations, we typically can schedule within 24-48 hours.

Yes! We use eco-friendly, EPA-approved products that are safe for families and pets when applied correctly. Our technicians will provide specific instructions for any necessary precautions during and after treatment.

Our inspections are paid, and the inspection cost is credited toward your quote if you move forward with service. Our certified technicians will assess your property, identify pest issues, and recommend the best treatment plan with transparent pricing.

We handle all common pests including rodents (rats, mice), termites, ants, cockroaches, bed bugs, wasps, hornets, spiders, mosquitoes, ticks, fleas, and more. We also offer specialized treatments for seasonal and specialty pests.

Treatment time varies depending on the pest type and severity of infestation. Most residential treatments take 1-2 hours. Commercial properties or severe infestations may require more time. We'll provide an estimated timeline during your inspection.

In most cases, you don't need to leave. However, for certain treatments like fumigation or heavy chemical applications, we may recommend staying away for a few hours. Our technicians will advise you based on your specific treatment.

We recommend quarterly treatments (every 3 months) for ongoing protection. However, the frequency depends on your specific pest issues, property type, and surrounding environment. We'll create a customized schedule during your consultation.

A full home inspection, an initial interior and exterior treatment to clear current activity, sealing of the entry points pests were using, and quarterly visits that renew the exterior barrier. Covered pests that return between visits are treated at no additional cost.

Yes. We use eco-friendly, EPA-approved products applied according to label directions, and we place treatments where children and pets do not contact them. Your technician explains any precautions for the hours after treatment, which are typically minimal.

Our general pest control program covers the household pests homeowners see most: cockroaches, silverfish, spiders, earwigs, and crickets, along with common crawling insects like ants and occasional invaders. Specialized problems such as bed bugs, termites, and rodents have their own dedicated programs.

Quarterly is the standard rhythm. The exterior barrier breaks down over a season with rain, sun, and lawn watering, so renewing it every three months keeps protection continuous. Between scheduled visits, if covered pests come back, so do we, at no extra charge.

Common signs include droppings, gnaw marks on food packaging or structures, unusual noises in walls or ceilings (especially at night), nests made of shredded material, and greasy rub marks along walls. If you notice any of these signs, contact us immediately.

Our rodent control includes a thorough inspection, identification of entry points, strategic trap placement, baiting systems, exclusion work to seal entry points, and follow-up visits to ensure complete elimination. We also provide recommendations to prevent future infestations.

Most rodent problems can be resolved within 2-4 weeks with our comprehensive treatment plan. Severe infestations may take longer. We provide ongoing monitoring and follow-up visits to ensure all rodents are eliminated.

Warning signs include mud tubes on exterior walls, hollow-sounding wood, discarded wings near windows or doors, bubbling paint, and visible damage to wood structures. Termites often go unnoticed until significant damage occurs, which is why regular inspections are important.

We offer liquid soil treatments, baiting systems, and direct wood treatments depending on your specific situation. Our certified technicians will recommend the most effective method based on the type of termite, extent of infestation, and your property structure.

Yes! Prevention is key to protecting your home from costly termite damage. We offer preventative treatments including soil barriers, monitoring systems, and regular inspections to catch any termite activity early.

Pricing varies based on the type of pest, severity of infestation, property size, and treatment method required. We provide transparent quotes with no hidden fees, and the paid inspection is credited toward your quote. Contact us for a customized estimate for your specific needs.

Yes! We stand behind our work with a 100% satisfaction guarantee. If pests return between scheduled treatments, we'll come back at no extra charge. Specific guarantee terms vary by service type and will be detailed in your service agreement.

We accept cash, checks, and all major credit cards. For commercial clients, we also offer invoicing and various payment plans to fit your budget.

Yes! We specialize in commercial pest management for restaurants, offices, warehouses, retail spaces, healthcare facilities, schools, and other businesses. Our services are discreet, effective, and designed to minimize disruption while maintaining health code compliance.

Absolutely. We offer flexible scheduling including after-hours and weekend appointments to minimize impact on your business operations. We understand the importance of discretion for commercial properties.